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I have had as many as 4 extra adults(a total of 6 adults) show up for a room with 2 queen beds. I just FLAT OUT told them that was not acceptable. I also had a couple tell me they were bringing a small pet..which in fact was their daughter!! Luckily the room they chose had an extra bed. We are totally in our rights to turn back guests who ignore the rules...especially since it is printed on our listings. Booking.com should not allow those persons to give reviews!