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Toniya - Community Manager
As a member of the Booking.com team, I'm here to support all Partners with various requests and provide them with commercial advice, information about tools and products of Booking.com.
Dear @Pattra Kayankit,
Dear @Jordan Lopez,
Welcome to the US Community!
Good afternoon @Francica Anahi,
Thank you for reaching out!
Dear @Willem Brinkman,
Thank you for the advice!
@Vladimir Sivacki Please follow Willem's advice and always report no shows. In this way, we will be notified that the guest did not stay at your property.
Dear @Fazeel Ahmad,
Thank you for reaching out!
For invoice related questions, please raise a ticket in your extranet Inbox (admin.booking.com) - Topic: “Invoices and Commission ” with the subtopic “Commission”. Our Credit Control team will get back to you as soon as possible.
I also recommend you to watch this free invoicing webinar.
I hope this is helpful!
Best regards,
Toniya
Dear @Indra Lok,
Thank you for listing your hotel on Booking.com!
In order to set your property live and bookable on the website, first we need to complete checks and verify the property location. If you are not able to receive the verification letter with the unique code at the property address, our local support team can help you with alternative verification method. Please send us a message via admin.booking.com (your extranet account) -> Inbox tab -> Booking.com messages.
There is also an option to verify your property by video upload. The post below might be helpful for you!
https://partner.booking.com/en-gb/community/new-bookingcom/verifying-yo…
Please let me know if you still have any questions.
Best regards,
Toniya
Dear @Vladimir Sivacki,