Maybe a leeway of 15 minutes could be applied after each booking to allow a cancellation for this exact scenario. If the technology isn’t available to sync instantly then allowing time to manually update the calendar is much fairer than financially penalising someone because the technology is too slow.
It won't let me change it in there. I will call someone. Thank you for your help
Does the company see these and can they do anything about this?
Maybe a leeway of 15 minutes could be applied after each booking to allow a cancellation for this exact scenario.
If the technology isn’t available to sync instantly then allowing time to manually update the calendar is much fairer than financially penalising someone because the technology is too slow.