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PILOT MY PROPERTY

We are enthusiastic about property. Our goal and aim is to provide luxurious Accommodations/Apartments for all guests to stay in and most important of all to help landlords/investors and agents.

Based in Birmingham, Jewellery Quarter, being a creative team; we specialise in managing Airbnb/Serviced Apartments for owners to maximise their rental income with no hassle or stress.

Taking the stress of your hands and dealing with things such as Guest Communications, Cleaning, Linen Changeovers, Security Deposits, Guest vetting and much more!

Official Booking.com Partner ®
Booking.com Traveller Review Awards 2020 Winner! 🏆
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2
PILOT MY PROPERTY

Smart Key Exchange Software - Game Changer For Booking.com Hosts

Tips, tricks & more #Advice #GreatGuestExperiences #ProductUpdate #NewPartner #Tips #RevenueManagement #GrowingTogether
4 odgovor(a)
132 pregled(a)
pre 1 god.
2
PILOT MY PROPERTY

Collecting Guest Feedback? See how we do it!

Featured
Tips, tricks & more #Advice #BoostingYourPropertyPerformance #Engagement #GreatGuestExperiences #ProductUpdate #Tips #Marketing #Guests
13 odgovor(a)
1326 pregled(a)
pre 1 god.
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PILOT MY PROPERTY

We’ve Been Awarded A ‘Booking.Com Traveller Review Awards 2020’ 🏆

Click. Magazine #BookingFeedback #LoveMyJob #Guests #GrowingTogether #BookingHeroes
5 odgovor(a)
1083 pregled(a)
pre 1 god.
PILOT MY PROPERTY je odgovorio/-la na We’ve Been Awarded A ‘Booking.Com Traveller Review Awards 2020’ 🏆
Click. Magazine
#BookingFeedback #LoveMyJob #Guests #GrowingTogether #BookingHeroes
2

Thank you! :)

  • Odgovori
pre 1 god.
PILOT MY PROPERTY je odgovorio/-la na Collecting Guest Feedback? See how we do it!
Tips, tricks & more
#Advice #BoostingYourPropertyPerformance #Engagement #GreatGuestExperiences #ProductUpdate #Tips #Marketing #Guests
2

A website and online is vital in this generation or era of technology that we are in.

I hope that you invest in a website and some marketing, it will really help your business!

 

Have a great week ☺️✌🏼

  • Odgovori
pre 1 god.
PILOT MY PROPERTY je odgovorio/-la na Collecting Guest Feedback? See how we do it!
Tips, tricks & more
#Advice #BoostingYourPropertyPerformance #Engagement #GreatGuestExperiences #ProductUpdate #Tips #Marketing #Guests
2

Thanks Sergei ☺️

You’re welcome and I’m glad you liked it.  

 

  • Odgovori
pre 1 god.
PILOT MY PROPERTY je odgovorio/-la na Collecting Guest Feedback? See how we do it!
Tips, tricks & more
#Advice #BoostingYourPropertyPerformance #Engagement #GreatGuestExperiences #ProductUpdate #Tips #Marketing #Guests
2

You are welcome, hope you found it useful!

  • Odgovori
pre 1 god.
PILOT MY PROPERTY je odgovorio/-la na Smart Key Exchange Software - Game Changer For Booking.com Hosts
Tips, tricks & more
#Advice #GreatGuestExperiences #ProductUpdate #NewPartner #Tips #RevenueManagement #GrowingTogether
2

You are welcome! :) But yes for people like us who have many properties, It is hard to be in 2 places at once to meet and greet the guest, hence why self check-in is brilliant.

  • Odgovori
pre 1 god.
PILOT MY PROPERTY je odgovorio/-la na We’ve Been Awarded A ‘Booking.Com Traveller Review Awards 2020’ 🏆
Click. Magazine
#BookingFeedback #LoveMyJob #Guests #GrowingTogether #BookingHeroes
2

Thanks Barry! 

  • Odgovori
pre 1 god.
PILOT MY PROPERTY je odgovorio/-la na 'Booking traveller Review Award for 2020'
Click. Magazine
2

Congratulations, we got ours too! ☺️

 

Booking.com-Traveller-Review-Awards-2020

  • Odgovori
pre 1 god.
PILOT MY PROPERTY je odgovorio/-la na Traveller Review Awards winners, please, share your experience!
Tips, tricks & more
#Advice #GreatGuestExperiences
2

Congratulations to those who have won awards! 🙌🏻 Here are few pointers to achieve great reviews or even win next years award:

  • Great guest communication
  • Have a custom Guidebook
  • Clean apartment/property
  • Plenty of Tea, Coffee & Sugar 
  • Guests can contact us via WhatsApp, BDC, Email & Phone Call
  • On hand in case the guest needs you
  • Property listing information filled to the best/updated
  • Reply to reviews
  • Ask for feedback
  • Follow up with guests after their first night to see how it was and if they had any issues!
  • Make sure the property is fit for purpose and stylish 

Of course, there are many more but above is a few pointers to help you. Happy hosting! Team at PILOT MY PROPERTY ™

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