The breakfast value-add is available for Level 2 Genius guests. You can activate/deactivate Genius Value-Adds by visiting your Extranet -> Opportunities -> Genius Partner Program -> Value-Adds.
If the property no longer serves breakfast, you will need to remove this from the Facilities & Services section found under the Property tab.
If your question is urgent, you can call the dedicated phone number found in your Extranet Inbox tab.
Once connected, follow the voice prompts to get in touch with the correct department.
Alternatively, you can also send a message to us via the Extranet by going to Inbox -> Booking.com Messages. We'll try our best to get back to you within 24 hours, although waiting times may vary. To help solve your query faster, make sure you use the right subject in your message.
You can follow the steps as mentioned by BrookAve. If you do not see the above options, you can contact customer support via the "Inbox" tab and use "Account" as the topic. When using this method, you will need to close all your rooms and availability for future dates so you will not receive any new reservations. To do this, you will need to visit the "Calendar" tab or "Rates & Availability" tab in the Extranet.
Once you perform these steps, within 14 days and/or after any pending reservations have been honoured and all outstanding invoices have been paid, your agreement with Booking.com BV will end. You will also receive an official "Termination Notification Letter" to inform you of the process.
Hi there,
Thank you for reaching out.
The breakfast value-add is available for Level 2 Genius guests. You can activate/deactivate Genius Value-Adds by visiting your Extranet -> Opportunities -> Genius Partner Program -> Value-Adds.
If the property no longer serves breakfast, you will need to remove this from the Facilities & Services section found under the Property tab.
If you need us again, we're always here.
--
Tiffany L.
Booking.com Partner Services
Hi Roshan,
Thank you for reaching out.
You can contact us via the Extranet Inbox tab and our team will be able to assist you in removing your duplicate listing.
Please ensure that you include the property ID for the duplicate listing that needs to be removed.
If you need us again, we're always here.
--
Tiffany L.
Booking.com Partner Services
Hi Muhammad,
Thank you for reaching out.
In regards, to the message received, this means that your property will go live after all necessary checks have been executed.
To check that your property is ready to be booked:
The next step is to verify the property.
We want to ensure that all properties on Booking.com are 100% genuine and will verify all properties, no matter where you are located.
Depending on the property's location and accessibility to the property, it may take a little longer to complete the verification.
If you need us again, we're always here.
--
Tiffany L.
Booking.com Partner Services
Hi Ferdinand,
Thank you for reaching out.
If your question is urgent, you can call the dedicated phone number found in your Extranet Inbox tab.
Once connected, follow the voice prompts to get in touch with the correct department.
Alternatively, you can also send a message to us via the Extranet by going to Inbox -> Booking.com Messages. We'll try our best to get back to you within 24 hours, although waiting times may vary. To help solve your query faster, make sure you use the right subject in your message.
If you need us again, we're always here.
--
Tiffany L.
Booking.com Partner Services
Hi Sandeep,
Thank you for reaching out.
You can follow the steps as mentioned by BrookAve. If you do not see the above options, you can contact customer support via the "Inbox" tab and use "Account" as the topic. When using this method, you will need to close all your rooms and availability for future dates so you will not receive any new reservations. To do this, you will need to visit the "Calendar" tab or "Rates & Availability" tab in the Extranet.
Once you perform these steps, within 14 days and/or after any pending reservations have been honoured and all outstanding invoices have been paid, your agreement with Booking.com BV will end. You will also receive an official "Termination Notification Letter" to inform you of the process.
If you need us again, we're always here.
--
Tiffany L.
Booking.com Partner Services
Hi Fabian Thompson,
Thank you for reaching out.
From my understanding, you are having issues with your rates and availability for your property.
Here’s how you can get your property live and start getting bookings:
You can also visit this guide for more information on getting your property live.
If you need us again, we're always here.
--
Tiffany L.
Booking.com Partner Services
Hi Hare Ram Tiwari,
Thank you for your question.
Here’s how you can get your property live and start getting bookings:
You can also visit this guide for more information on getting your property live.
If you need us again, we're always here.
--
Tiffany L.
Booking.com Partner Services
Hi Yung Chi Chung,
Thank you for reaching out.
If you would like to register your property to list on Booking.com, please visit join.booking.com and complete the registration.
If you need us again, we're always here.
--
Tiffany L.
Booking.com Partner Services