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cassid
History graduate, set up a charity, worked in a university and did 40 hours plus of voluntary work, while raising a family, I thought I was superwoman and spent 8 years looking after everybody except me. I got sick, really sick and had to stop working, my body just gave out. Hosting has allowed me to pay the bills. As a teacher and chairperson of a charity, am used to dealing with the public , you never know what path is ahead of you, one door closes another one opens,
If you follow the guide marks when setting up a room. All data is preformatted so you can' write your own details, you click amenities and booking write the description and then review it before your property goes live. You can change aspects of the description if you are unhappy with it.
I doubt it, we can't even write out own descriptions, never mind changing the layout. The grid looks nicer but I think its your own website that will highlight your property as you want. Booking.com is too preformatted to allow us to change our listings.
Ring them and ask to get it resent. I imagine it's possible for mails to get lost due to the column.
This is a forum for hosts or partners not booking.com, you will need to ring me or send them a message and they can look at your calendar. If you are renting the whole property, you should just have one listing and one rate, do you have that ?
You could change the room price for a euro and do a test run that way,( might send a note to booking.com letting them know what you did ) or if booking.com does not handle your payment, you can remove the credit card option/change cancellation policy to allow any cancellation and quickly do a dummy run that way. But once booked make sure to change back everything. Maybe get a friend or partner to do it as your own email is probably used with booking.com
As the system is pre-formatted the only place you can put it is in your description, you will need to call a rep or send a message asking add that the beach is artificial, you might want to clarify that a little it does not translate well into English
I would be checking your insurance broker and take advice from them. If a non registered guest has an accident who is liable ?
Get glass covers for all your furniture, otherwise it will be destroyed.
Keep a tin of wall paint accessible, as you will need to repaint patches all the time.
Nail down anything valuable, random items go "missing"
Nail down your furniture because it will be moved even just for a night, beds moved, chair moved, bathroom items moved around, I have stayed in many locations around the world and I have never moved furniture of belongs of hosts/hotel
I supply make up removal wipes, cotton pads and cleanser, and when you are doing the tour, the guest is saying, that's brilliant, then you see the pillows covered in make-up, I can't do anymore apart of cleaning their faces before they go to bed!!
I have had guests literally filling up bags from breakfast to keep them going all day. In the past 2 weeks I have had a few locusts, they are eating other guests portion as well, disgusting and selfish behavior. Me, myself and I culture is just thriving, it's not a specific culture, its passes the race border. I had 2 guests this week and they had a huge amount of luggage, and they wiped out everything from the breakfast room except the plates, containers for cerael. I reckon they were touring the world, robbing food out of every property hence all the luggage.
I had a couple last week and it took me 6 hours to clean up after them, they stayed one night, were lovely people but utter slobs, I had to wash the beds down, there was all sorts wiped in the wood. I leave a box of tissues beside the bed. Then on leaving, " we will be back, we had a fab time" of course as I waved them off, little did I know about the sn** and p** all over the bathroom and the most disgusting room which was perfect when they booked in. The only good thing is that you can block them from booking you again.
I rang booking as, I wanted to put a policy in place so can charge for cleaning that is beyond normal, but they policies are pre-formatted. It's not the staff's fault but a structure issue that needs changing.
The last 3 weeks, my patience is wearing thin, way too many one nighters which is hard work when you do all the cleaning yourself . I am fed up with selfish guests who want 5 star accommodation for 1 star prices. I am in the 9's and I wish I was lower, I may need to look at decreasing my standards just to get more normal people in.
When you get a run of not nice guests, you forget the really nice ones who were just a pleasure to meet, and I hate that you end of focusing on the bad guests when you get run of them.
An issue I have is that there is no come back if guests destroy your property, they are let to continue booking and still part of the genius , no deterrent and they are permitted to cause chaos in another property.
If you have reddit, there is a thread called" tales from the front desk", you can see the refund, review driven guests and their bizarre requests, I worry in case this culture in grains itself more into our future guests.