when its red the rooms are closed. Please go to the Rates & Availability tap and choose there the period, days in the week etc. you want to open. As the action to perform choose "open" and click update and save changes.
can you tell me which colour the days/rates have? Are they yellow or red? You should try to open sales for this rooms. I also think that your account manager from booking.com will be able to assist. You will find contact details under the message tab in the Extranet on the right side.
Well i assume you dont have any reviews yet. Thats why guests wont book. Try to make an attractive price so you will get bookings and reviews. Than you can put again your regular prices. Should work usually.
And is there a Group Account Manager? We have 20 properties in Europe and would be good to have only one Account Manager/point of contact for all properties :)
Dear Nora,
when its red the rooms are closed. Please go to the Rates & Availability tap and choose there the period, days in the week etc. you want to open. As the action to perform choose "open" and click update and save changes.
Regards,
Roman
Hi Nora,
can you tell me which colour the days/rates have? Are they yellow or red? You should try to open sales for this rooms. I also think that your account manager from booking.com will be able to assist. You will find contact details under the message tab in the Extranet on the right side.
Loogking forward to your reply.
Regards,
Roman
Well i assume you dont have any reviews yet. Thats why guests wont book. Try to make an attractive price so you will get bookings and reviews. Than you can put again your regular prices. Should work usually.
And is there a Group Account Manager? We have 20 properties in Europe and would be good to have only one Account Manager/point of contact for all properties :)
Wow WIX has a PMS??
I can recomment to have a channel manager with content API so even descritpons and pictures can be distributed to different channels.