we have - we have to set policies that meet our customers needs - here in France most of our French guests pay with cheques - forcing an online payment in advance would exclude many of our customers.
What we need is the reservation system that sells on our behalf to produce real sales and not fake ones and not to have policies that prohibit dealing with problems promptly.
So here's a funny thing - I've just had an email from the Partner Community Team telling me they edited my post to remove inappropriate or private information. Yet nothing has been changed? Community person could you comment as to what you edited so I can be educated about my wrong doing?
We have a weekday rate that is lower (it over rides the rack rate)
We also have a 10% off non-refundable rate. (which works perfectly in Expedia)
This is set up in booking but it isnt visible as Beds24 doesnt send any prices.
This non-ref booking rate is visible in Beds24 code dropdowns.
So what the best way to set this up?
I have been through loads of help pages and must be missing the point somewhere. Beds24 help simply refer me to the help pages because theirs is a self-service platform.
In our recent sustainability report, 70% of global travellers said they’d be more likely to book an accommodation if it was eco-friendly. Plus, you’ll be contributing to reducing the impact of plastics on the environment.
So how does a traveller filter for properties that are green? How does a property declare itself as green? Are there degrees of green-ness? Do we self-certificate our green credentials?
This is so much more than "reducing the impact of plastics" - there are many aspect of running an accommodation business that drive us towards un-green habits - however most of this is down to cost-saving and guest expectation and not a preference.
Perhaps a list of green-attributes we could tick would be a good place to start, make it visible on the property profile, make it part of the filtering process for searches (although thats already complex). It would help manage guest expectations when they realise they will have to have butter in a dish and not individually wrapped in foil?
The historical name of our WaterMill is actually quite common "Moulin de La Motte". We therefore needed a brand name that would make it distinctive and unique. As we have 2 waterwheels we went for that Mill2Wheels in French of course as we are in the Loire Valley. It also works well with our location being on a couple of cycle routes - we are very 2 wheel friendly!
The reason I am speaking out is the only reason that they are tolerated is for the commercial benefit of the huge multi-nationals. Google drives everyone to produce "content" in order to improve rankings in search and reviews are very rich material in that they are "independent". So BDC are motivated to allow anything in pursuit of higher rankings without having to pay for position.
From a users perspective do we really believe the malicious reviews that stand out from the rest as being "unlikely" or do we recognise that the reviewer is probably the one with the problem and not the property?
But, when applying filters when we search, those properties on the cusp of 7+ 8+ or 9+ will no longer appear in the search results. Those dented by vindictive users are pushed under the radar. Not just unfair but impacting livelihood too. What if these individuals could have us review their performance at work to the point it affects their remuneration, reputation and mental well-being?
We need a much bigger audience/group - this forum is not the place. We would have the support of guests too - most of ours give us 10/10 and are equally bemused by the mindset of those who only rate us 6/10.
I dont know enough about social media but maybe we need a facebook page or a twitter group or something like that where people can join or follow or support etc. Something more visible than this forum anyway
we have - we have to set policies that meet our customers needs - here in France most of our French guests pay with cheques - forcing an online payment in advance would exclude many of our customers.
What we need is the reservation system that sells on our behalf to produce real sales and not fake ones and not to have policies that prohibit dealing with problems promptly.
So here's a funny thing - I've just had an email from the Partner Community Team telling me they edited my post to remove inappropriate or private information. Yet nothing has been changed? Community person could you comment as to what you edited so I can be educated about my wrong doing?
Great a fellow Beds24 user!
We have std (rack rate)
We have a weekday rate that is lower (it over rides the rack rate)
We also have a 10% off non-refundable rate. (which works perfectly in Expedia)
This is set up in booking but it isnt visible as Beds24 doesnt send any prices.
This non-ref booking rate is visible in Beds24 code dropdowns.
So what the best way to set this up?
I have been through loads of help pages and must be missing the point somewhere. Beds24 help simply refer me to the help pages because theirs is a self-service platform.
https://www.youtube.com/watch?v=Hv_s75SdOWA
https://www.youtube.com/watch?v=6sSDQ-jG600
Hi
You say:
So how does a traveller filter for properties that are green? How does a property declare itself as green? Are there degrees of green-ness? Do we self-certificate our green credentials?
This is so much more than "reducing the impact of plastics" - there are many aspect of running an accommodation business that drive us towards un-green habits - however most of this is down to cost-saving and guest expectation and not a preference.
Perhaps a list of green-attributes we could tick would be a good place to start, make it visible on the property profile, make it part of the filtering process for searches (although thats already complex). It would help manage guest expectations when they realise they will have to have butter in a dish and not individually wrapped in foil?
"Moulin2Roues"
The historical name of our WaterMill is actually quite common "Moulin de La Motte". We therefore needed a brand name that would make it distinctive and unique. As we have 2 waterwheels we went for that Mill2Wheels in French of course as we are in the Loire Valley. It also works well with our location being on a couple of cycle routes - we are very 2 wheel friendly!
The reason I am speaking out is the only reason that they are tolerated is for the commercial benefit of the huge multi-nationals. Google drives everyone to produce "content" in order to improve rankings in search and reviews are very rich material in that they are "independent". So BDC are motivated to allow anything in pursuit of higher rankings without having to pay for position.
From a users perspective do we really believe the malicious reviews that stand out from the rest as being "unlikely" or do we recognise that the reviewer is probably the one with the problem and not the property?
But, when applying filters when we search, those properties on the cusp of 7+ 8+ or 9+ will no longer appear in the search results. Those dented by vindictive users are pushed under the radar. Not just unfair but impacting livelihood too. What if these individuals could have us review their performance at work to the point it affects their remuneration, reputation and mental well-being?
We need a much bigger audience/group - this forum is not the place. We would have the support of guests too - most of ours give us 10/10 and are equally bemused by the mindset of those who only rate us 6/10.
I dont know enough about social media but maybe we need a facebook page or a twitter group or something like that where people can join or follow or support etc. Something more visible than this forum anyway