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Extranet -> Rates & Availabilty -> Mobile Rates
I saw your message :)
Of course not.. luckily for them, we contribute for our "pleasure"... ;)
https://www.google.com/search?q=hotel+invoice+sample+for+guests&tbm=isch&safe=active&chips=q:hotel+invoice+sample+for+guests,online_chips:proforma+invoice&safe=active&hl=sl&ved=2ahUKEwjjgsmDmOrnAhVeO1AKHUyYBfgQ4lYoAXoECAEQFg&biw=1423&bih=708#imgrc=_2N51fDeoPTXnM
They could lower our commission rate, that would be nice.. or give us a free pass to preffered program ;)
I've ordered acrylic frame for reward, glass bottle & deck of cards :)
https://partner.booking.com/en-us/help/where-you-can-reach-us
"hybrid system - bookings are available by choice of payment by the customer. Cash on arrival, credit card on arrival or payment online.."
"There is a policy under Payment policies where you can select when you don't take a credit card. It's called credit card exceptions. Make sure nothing is selected there... then you will just receive card details. "
If guest didn't show up, the next day you can mark as no-show in extranet under the booking details.