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Account Advisor Michelle
As a member of the Booking.com team, I'm here to help Partners grow their business with advice, products and tools from Booking.com
Hello,
I would recommend you contact customer service to discuss the specific reservation.
You can find the best customer service number by going into the Extranet and clicking > Inbox > Booking.com Messages > See Contact Options > Choose the Best Topic > Then you can click: Still Need Help? See all contact options for the best phone number.
Regards,
Michelle
Hello,
I would recommend contacting partner services. You can find the best number by going into the Extranet and clicking > Inbox > Booking.com Messages > See Contact Options > Choose the Best Topic > Then you can click: Still Need Help? See all contact options for the best phone number.
Regards,
Michelle
Hello,
In your extranet, you can click on Finance > Finance Settings and you will be able to set up your bank details there.
Regards,
Michelle
Hello,
I would recommend trying to call customer service to assist with your finance issue. To find the best number, go into your Extranet and click > Inbox > Booking.com Messages > See Contact Options > Choose the Best Topic > Then you can click: Still Need Help? See all contact options for the best phone number.
Regards,
Michelle
Hello,
You can find the best customer service number by going into the Extranet and clicking > Inbox > Booking.com Messages > See Contact Options > Choose the Best Topic > Then you can click: Still Need Help? See all contact options for the best phone number.
Regards,
Michelle
Hello Partner,
Are you trying to update your banking details?
You can do so by clicking Finance > Finance Settings within your extranet.
Regards,
Michelle
Hello,
If the guest didn't show up, you would have the right to charge the card on file.
If you need assistance, I would recommend contacting customer service who would be able to help you with the specific booking.
You can find the best number by going into the Extranet and clicking > Inbox > Booking.com Messages > See Contact Options > Choose the Best Topic > Then you can click: Still Need Help? See all contact options for the best phone number.
Regards,
Michelle
Hello Emmanuel,
I recommend you call our support line for someone to help you specifically with your property and why it is closed.
You can find the best number by going into the Extranet and clicking > Inbox > Booking.com Messages > See Contact Options > Choose the Best Topic > Then you can click: Still Need Help? See all contact options for the best phone number.
Regards,
Michelle