BrookAve

hi

1. add photo of dogs and text showing the fee
2. update New Reservation template, and check-in templates with it too.

since its optional and doesnt apply to all bookings it cannot go under the Property > policies :additional fees section

otherwise you have to colect it on arrival.

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.

---

 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

Message or Call BdC PartnerSupport 

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

Method 3:  *** public main lines via Where you can reach us

Hi Steve

have you logged on to Extranet?  admin.booking.com

best to contact Partner Support for  assistance 

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.

---

 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

Message or Call BdC PartnerSupport 

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

Method 3:  *** public main lines via Where you can reach us

hi

for that utilise the room types under property > room details, with a different type via the drop down menu.

or ask  Partner Support to change your property type if its the wrong type.

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.

---

 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

Message or Call BdC PartnerSupport 

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

Method 3:  *** public main lines via Where you can reach us

Hi

actually it does as nothing is linked nor calculated, its all manual by the guest.

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.

---

 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

Message or Call BdC PartnerSupport 

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

Method 3:  *** public main lines via Where you can reach us

the link is not for listing with multiple OTAs.

and the link will not show if you have more than 1 in inventory per room type.

instead you must use a channel manager for 2 or more OTA listings for same property.

this will prevent double bookings 99.99 of the time compared to using the BDC ical sync option which sucks.

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.

---

 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

Message or Call BdC PartnerSupport 

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

Method 3:  *** public main lines via Where you can reach us

logon to Extranet 

then top right 2nd circle menu is the View My Listing link, click that and see if any banner message

then contact partner support with that info if you are still having issues.

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.

---

 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

Message or Call BdC PartnerSupport 

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

Method 3:  *** public main lines via Where you can reach us

hi simply use method 3 below to make contact with support

best to contact Partner Support for  assistance 

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.

---

 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

Message or Call BdC PartnerSupport 

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

Method 3:  *** public main lines via Where you can reach us

Hi Sandra 

before you do its important to understand that it should not be used if you are listed on more than 1 OTA

e.g. BDC, AirBnb. etc

If you are skip that and instead sign up for a channel manager, as this will protect you from double bookings 99.9% of the time

the ical sync on BDC side is not wroth the risk, and is only available when you meet criteria, like only inventory of 1 per room type.

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.

---

 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

Message or Call BdC PartnerSupport 

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

Method 3:  *** public main lines via Where you can reach us