GardenMasterBedrooms

We are a father & daughter team managing our 5 rental studios while living in the main residence, we love meeting new people from all over this beautiful world of ours and learning about new cultures and the colorful ideas that from such. We're from Los Angeles California born & raised in Hollywood, my parents are a beautiful mix of Lebanese, Armenian, Russian and American.
We're down to earth, kind people and love to entertain our guests with comfort and make'em feel at home away from home.

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GardenMasterBedrooms

Keeping your guests coming back

Great guest experiences

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GardenMasterBedrooms

Troubled Guest

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Hello everyone,

My name is, George Afif Boujaoude with my lovely daughter Christina.

We're from Los Angeles California originally, but operate a small studio rental business in Jounieh Bay area of Mount Lebanon, We have been blessed meeting so many different people from different cultures and learning so much about this beautiful world we live in.

We love meeting new people and chatting with guests after they leave, as a result of our love for what we do, our reviews have spoken louder then we can with words.

Each year our guest list grows and grows to were it is today, at over 136 regular visitors each year and growing, so does our love for the job. lol

We Thank BOOKING.COM for it many attributes that led to our success.

Kind Regards

George & Christina Boujaoude

+961-81-821581 WhatsApp also

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Almost 90% of the guests arrive at the residence very tired from either a driving trip or a distant flight from abroad, they just want to shower and rest or even maybe sleep.

Most of the time we learned over the years that guests are shy to ask for anything at the reception, other than to ask for the keys and maybe settle their reservation billing if they had not done so online if their new to the area especially first timers would go to their room and rest or sleep hungry if they arrive during late night hours and no shops are open, and many if not most wouldn't ask for any kind of food or snacks, because they feel shy or ashamed as some have put it to us back in 2014.

My daughter Christina & I felt we should do something to help our guests feel comfortable with small snacks packages as our way of saying thank you for your business and welcoming them with smiles that show gratitude, guests, in general, like to feel respected and appreciated when they arrive at their destination.

So since 2014, our welcome tray contains the following in all our studios.

2 Packs Crackers ritz or other

2 Packs of cream filled biscuits chocolate or vanilla

2 Small bottles of water sealed

2 Cans of seven-up & 2 cans of Pepsi Cola

A plate of mixed fruits 4 or 5 items

All of which only costs $5 to $6 per reservation, a small cost to welcome your guests with care.

Folks am almost always full and sometimes have 3 and up to 6 months in advance booking, I do truly believe the above have played a major roll in accomplishing that success.

George & Christina Boujaoude

2

Wow I guess we're very lucky his our second commedient if you well in 5 years, that's not too bad, but I sure hope we dont get many of them.

2

My advise is lets move forward and concentrate on the future guests who will make the changes in your favor.

2

Zongtian

Turkey

7.1

Reviewed: November 24, 2018

Stayed in November 2018

The above is a Classic example of troubled guest.

despite the fact that the house rules are in each room, the above tenant would cook his rise and take the pan into his room placing it on the night stand causing burns and food spells all over the bed and bedding's for 3 days keeping it in his room while other guests were inconvenienced by his actions, not to mention the smells and other odors coming from his room.

when the cleaning lady went in to clean the room she found all five (5) pans and pots with many stencils in his room and some were in the bathroom with burned candles in-em as tribute chines culture, leaving few other guests stripped from their privileged use of the kitchen and cooking pots & pans, in addition to leaving the kitchens counter and floor very messy with lots of oils and soy sauces spelled everywhere.

When the host asked him to not take kitchen items into the room, and that we offer disposable plates and utensils for use in rooms and put in trash bins once done with-em not on the floor specially since we have 2- trash bins with lids in every room, and also no lighting or fire of any kind is allowed, candles in cooking pots & pans is also not acceptable, not to mention the burns on the bathroom door-step and wax in the shower stall.

He said and i quote; This place no good i no like too much talk talk talk, in china we no talk talk to much, i will make not good story you will see. unquote

It was after he left which was the following day, that we realized he had broken the curtains roller strings and damaged the curtains track by pulling the curtains closed and not using the strings causing rips in the golden/cream colored expensive curtains.

I was surprised that he called to come again directly to book with us., he thought we've forgotten what he done, but we keep a ledger of activities such as this, and when we look at his name on our computer, we saw the horrible list of things he'd done and denied him his reservation directly with us, and thought it's a good idea to share with all this information, not only in case he shows up again, but for future reference that help us and hopefully others from this kind of behavior by checking on things in the community areas more often to make sure that all guests have the pleasure of enjoying all the benefits of staying in our residence.

The funny thing is, he managed to write a review and did give us a 7.1 which I thought he would never go that high, giving the arguments we had with him over his behavior.

My assistant and the cleaners laughed for days talking about the 7.1 review score we've gotten from him, it still kills me laughing every time we talk about it at work.

My cleaning girls told us, he asked if she knew how to cook rise the chines way, and when she said no she don't know, she said, he told her she make not good wife, hehehe

She didn't mention before, she just didn't want any trouble giving his attitude at the time.

George Afif Boujaoude

Garden Master Bedroom Suites (Adonis Mount Lebanon)

2

The funny thing is, he managed to write a review and did give us a 7.1 which I thought he would never go that high, giving the arguments we had with him over his behavior.

My assistant and the cleaners laughed for days talking about the 7.1 review score we've gotten from him, it still kills me laughing every time we talk about it at work.

My cleaning girls told us, he asked if she knew how to cook rise the chines way, and when she said no she don't know, she said, he told her she make not good wife, hehehe

She didn't mention before, she just didn't want any trouble giving his attitude at the time.

2

Well I personally think the room size, furniture, AC, Heating, Mini-Bar in each room, along with many little things, such as Shampoo, Conditioner, Quality Hand Soap, Air-Fresheners in each room, in addition to the welcome tray, as we call it, comes with nestle coffee-yellow and green tea-Digestive Cookies, Drinking Water & Quality Towels. Give the guest(s) what makes them feel at home away from home, is our key to our success.

The location is somewhat of impotence, we happen to be close to many world attractions such as grotto of Jetta, one of the worlds 7th wonders, and the sightseeing programs that are tailored to the guest who seeks such adventures vacation in Lebanon.

Most of our guests like to stay at the residence to enjoy the use of our BBQ area with a large gazebo/entertainment area with a karaoke-system-40" LED TV and a large outside kitchenette by the nicely landscaped garden, we have set up outside furniture in front of each rooms terrace for their privacy.

Success comes when you invest in your business, most importantly one must be people friendly, well if you like people and pleasant in your communications, they will definitely appreciate you and gives you thumbs up for their next vacation. (Give them a time to remember you with)

Pastor George Afif Boujaoude

Garden Master Bedroom Suites

Adonis, Mount Lebanon, Near Jounieh Bay Area.

2

Well I personally think the room size, furniture, AC, Heating, Mini-Bar in each room, along with many little things, such as Shampoo, Conditioner, Quality Hand Soap, Air-Fresheners in each room, in addition to the welcome tray, as we call it, comes with nestle coffee-yellow and green tea-Digestive Cookies, Drinking Water & Quality Towels. Give the guest(s) what makes them feel at home away from home, is our key to our success.

The location is somewhat of impotence, we happen to be close to many world attractions such as grotto of Jetta, one of the worlds 7th wonders, and the sightseeing programs that are tailored to the guest who seeks such adventures vacation in Lebanon.

Most of our guests like to stay at the residence to enjoy the use of our BBQ area with a large gazebo/entertainment area with a karaoke-system-40" LED TV and a large outside kitchenette by the nicely landscaped garden, we have set up outside furniture in front of each rooms terrace for their privacy.

Success comes when you invest in your business, most importantly one must be people friendly, well if you like people and pleasant in your communications, they will definitely appreciate you and gives you thumbs up for their next vacation. (Give them a time to remember you with)

Pastor George Afif Boujaoude

Garden Master Bedroom Suites

Adonis, Mount Lebanon, Near Jounieh Bay Area.