I have put in a query to them through their less than satisfactory email service and shall keep you posted. I won't be staying with booking.com if they have no response to this.
Hi, I have just started having booking.com taking my payments, and on the first payout to me, they have charged me a huge commission correction, one third of my total payout. Trying to get in touch with them is a nightmare. Did you have any luck with your attempts to get an answer?
Hi, thanks. I called in the end and have the payment sorted.. it’s because I’m new and they haven’t send the verification code yet too. I’ll message them re the business name.
My main issue the the difficulty in finding the information on the extranet. Sorted now though.
This has just happened to me too. No reason given. one third of the payout taken as a 'correction'.
Something is happening that they are not telling us.
I have put in a query to them through their less than satisfactory email service and shall keep you posted. I won't be staying with booking.com if they have no response to this.
Hi, I have just started having booking.com taking my payments, and on the first payout to me, they have charged me a huge commission correction, one third of my total payout. Trying to get in touch with them is a nightmare. Did you have any luck with your attempts to get an answer?
Thanks, Karen
Hi, thanks. I called in the end and have the payment sorted.. it’s because I’m new and they haven’t send the verification code yet too. I’ll message them re the business name.
My main issue the the difficulty in finding the information on the extranet. Sorted now though.
Thanks again