I’m concerned Booking.com are going bankrupt & whether I should cancel the remaining bookings with them, if they are not paying out? I can’t afford to have people stay without pay!
We received our payments due but they kept the city tax and did not pay us the correct amount! We see the Payment details telling us the amount they have sent via bank transfer and then the invoice shows the amount we actually got with minus the city tax! What the heck are they up to?
You can see if a guest has been reported for previous misconduct. Go to your reservations, open a guest reservation, click on the guest name and the following information is given....
Guest’s history on Booking.com
Guest joined Booking.com in 2010
Guest has completed 51-100 stays
Guest has cancelled 11-20% of reservations
Guest has never been marked as a no-show
Guest has no past misconduct reported
Guest has given 21-50 reviews , on average they give a rating of 8.9
You don't have to be VAT registered. It's not a legal requirement, as long as you are declaring your earnings & paying your tax to how the relevant country requires you to do so.
We got our payment now but they kept the City Tax. Hope they will pay it to our local tax office? I'm not confident...
I’m concerned Booking.com are going bankrupt & whether I should cancel the remaining bookings with them, if they are not paying out? I can’t afford to have people stay without pay!
We received our payments due but they kept the city tax and did not pay us the correct amount! We see the Payment details telling us the amount they have sent via bank transfer and then the invoice shows the amount we actually got with minus the city tax! What the heck are they up to?
You can see if a guest has been reported for previous misconduct. Go to your reservations, open a guest reservation, click on the guest name and the following information is given....
Guest’s history on Booking.com
Thanks Simon,
Thats very helpful.
I'm sure it will get sorted!
I must admit we've not had problems with BDC before, this is the first glitch.
We've only been running our gite for two years now & try to push our own website as much as we can. We are about 50% BDC & 50% our website.
I do hope BDC sorts this out for everyone concerned.
You don't have to be VAT registered. It's not a legal requirement, as long as you are declaring your earnings & paying your tax to how the relevant country requires you to do so.
It could just be a glitch, bug or someone just forgot to add the NO VAT button! lol
Don't stress, they want our money so I'm sure there not going to stop everyone that this has gone out to!!! ;o)