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Great points in responding to a negative review. These response tips show we value our home and the guest's comments.
Ritchie, That is a good way to look at it. I know I have much room for improvement.
I'm using the Captain's suggestion to thank guests for leaving reviews. So, thank you for leaving the comments. They all had good points. When I do get a negative review I'm going to try and use it to my advantage.
We had more snow last winter than usual. My driveway was blocked. It took a little manpower to clear it. That's not the end of the world, is it?
The orange juice looks fantastic. It's not just coffee and tea. At Adair Springs Cabin in Pinetop, Arizona we received a late snow fall. Here it's hot chocolate on the front deck.
Delbert Adair
I don't have air conditioning either. Property is at an elevation 7075 feet. I do list that on my description. Great suggestion for tickbox on cooling, however.