Good question....my understanding is that it's not possible....but I'd be very keen to know of away round this. It seems madness for guests who book the smallest, cheapest room to stay in there if I have better rooms available to upgrade them into. Guests are always happier if they think they've had a better deal.
Good question....my understanding is that it's not possible....but I'd be very keen to know of away round this. It seems madness for guests who book the smallest, cheapest room to stay in there if I have better rooms available to upgrade them into.
Guests are always happier if they think they've had a better deal.