And also having the credit card on file makes the damage deposit even easier since you could charge the credit card of any bad guests with misconduct (empty your mini bar, cause any damage in your property and vanish...) Just make sure to set up your damage deposit amount so you have the right to charge a card this particular amount if needed
Once the customer knows he is tied up with his credit card, you will only get the good customers, honest and reliable
The only way I found myself working is to get a credit card processor and a strict cancellation window.
I can now charge the customer when the free cancellation window ends so even if he doesn't show up, I get the payment. And I am thinking the credit card payment will make him think twice before booking and holding your accommodation.
Since I started to get payments with credit card, even if it cost me 2% of the total amount of the stay, I never experienced a no show...
if you give your guest a notice and no payment still, you can use the cancellation on your right "payment not received" or call booking.com and they review your message history with the customer who didn't pay on time. It happened to me and booking.com was willing to cancel.
if you go to your calendar, you can adjust minimum night stay for each room you have
if you click on your standard rate box, you can adjust the minimum length of stay as well as if you want to open your room to extra guest (with extra fee)
Hope this helps, I find it very easy to use
You go to "Your Description" under Property tab and you ask for a change of description
Only a agent from Booking.com can add or modify it. They respond and make any changes within 48h usually
It is a really good add-on to your facility to compete with others;)
We take a damage deposit upon arrival, it really helps our guests to be aware that they will pay for any damage... we've been running our business for 18 months and not a single bad experience
sometimes our guests clean the place before they leave, lol
We have a 14 days cancellation policy with no fee... a few days prior this window I remind them they will need to contact me in order to secure their booking. If they don't reply, it is a fake reservation, then I reopen the dates they booked and I contact booking.com to advise them. Also you can reopen your dates to receive other bookings in the meantime, don't forget to put them on "no-show" 24hours after their check in day.
That way you can have other bookings and you don't have to support any commission on a fake reservation