I still don't trust the synchronize between AirBnB and Booking.com - I just manually do it because I assume that it won't synchronize. Very frustrating for me as I am constantly checking my phone for updates from AirBnB and Booking.com as well as my own website for reservations so that I don't end up with double bookings.
It seems that the technology should be up to date with no bugs in the way.
I called Booking.com in the beginning and sat on hold for over an hour and was told to just wait 24 hours for the system to catch up and it should "fix itself". Well, it didn't.
Don't get me wrong, our reservation numbers have increased with booking.com, but the 15% commission is a little steep to be paying with the lack of customer support we receive when we need something.
The only actual person I get to talk to at any given time wants to call me and sell me some additional service they offer.