What is your policy?
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Thanks for the input and food for thought.
Wish you all the best in the new year!
Thank you for your response. That is a completely different game than here in South Africa. I have to be careful with my rates on all channels... or I will get penalized (in ranking). Also interesting you say you value your partnership with Expedia more. For me Expedia is tiny compared to booking.com. Glad to hear you can control your OTA's and not the other way around (like here)...
Greetings from the summer :)
Reviews are nowadays the most important tool for any BnB/guesthouse/hotel. In order to get good reviews I strictly follow the following rule: UNDER-PROMISE and OVER-DELIVER.
Furthermore, in order to get more bookings: try promotions, play around with visibility booster, be pro-active by trial and error and find out what works for your property. Eventually your ranking will improve and you get more bookings.
Good luck :)