we have had this problem for the last 3 years not letter has ever arrived to confirm the address, i have spoken to them at booking but they have done nothing about this to be honest i am seriouly thinking of leaving booking as they are so unhelpful. we had a set of clients steal from us (we do a check as soon as they leave) we rang the clients about the missing items the of course said the knew nothing about it so we contacted booking they sided with the clients so we asked for a damage /theft depoist to be put on out property it took them 3 weeks and several phone calls and emails for them to do the job that they take 17% for really not happy with the service we get from them.
we have had this problem for the last 3 years not letter has ever arrived to confirm the address, i have spoken to them at booking but they have done nothing about this to be honest i am seriouly thinking of leaving booking as they are so unhelpful. we had a set of clients steal from us (we do a check as soon as they leave) we rang the clients about the missing items the of course said the knew nothing about it so we contacted booking they sided with the clients so we asked for a damage /theft depoist to be put on out property it took them 3 weeks and several phone calls and emails for them to do the job that they take 17% for really not happy with the service we get from them.