right now I have two sets of guests who are smokers even though before they make their reservation they have to tick a box to agree to our terms smokers are not welcome and our property is totally non smoking; they cannot proceed to book without reading and ticking box! THEY DONT READ ANYTHING! Our reception area stank of smoke, I told them I could smell smoke on them and I will take all of their 500e caution if my property stinks on departure! we are so unlucky with people I really dont know why and its so upsetting. Its shocking that people are so dumb, cannot read, get annoyed with us, we are totally fed up. On BDC our polices States we are non smoking; they get a message immediately after booking to reinforce they are not allowed to smoke; a second telling them about the cautions but still they come here expecting to smoke!!!!!
that all sounds good, but regardless how do you stop people smoking, drinking and taking drugs or being absolute horrible people to you? I had one guest from airbnb, we live the mountains BTW who booked a night in my villa shangr Ia, turned up within five mins was back at reception saying everything was dirty??? what because he carried a blade of grass from his own shoe into his house, then he told me his dad had just died, a scam to get his money back, he then left us a one. We get perfect 10`s from really nice people and I Cantrell they are nice even before they arrive from how they speak to me, to complete miserable people who want to be arrogant, find fault and be horrible then they leave a low score, its going nothing to do with with quality, cleanliness its down to the guests, so you have been VERY lucky
that is a lame excuse; BDC are billion dollar company and CAN afford to employ more people. Its a scam to keep money in their accounts to look good for investors plain and simple. I have had enough of being told to be patient, thanks for your understanding etc...boring now. I have been three weeks for my compensation claim, my rooms are shut and NO ONE is helping me.
terrible, we get some vile people; had to call the police a month ago...I hate doing the job, hope to be able to stop soon. my business is called Yourtes de Barousse just google us
not suited to us at all. Our accommodation is too different. How do you stop people smoking? We charge 500 E cautions, make them Sign contracts but still They break the rules?!
Our rates are very high but our accommodations are very unusual and in the middle of the mountains the Pyrenees. We sometimes get 10/10 and then a 1 we are still
doing the same thing just we have a lot of very arrogant French guests they take a dislike when they realize we are not French 😞
right now I have two sets of guests who are smokers even though before they make their reservation they have to tick a box to agree to our terms smokers are not welcome and our property is totally non smoking; they cannot proceed to book without reading and ticking box! THEY DONT READ ANYTHING! Our reception area stank of smoke, I told them I could smell smoke on them and I will take all of their 500e caution if my property stinks on departure! we are so unlucky with people I really dont know why and its so upsetting. Its shocking that people are so dumb, cannot read, get annoyed with us, we are totally fed up. On BDC our polices States we are non smoking; they get a message immediately after booking to reinforce they are not allowed to smoke; a second telling them about the cautions but still they come here expecting to smoke!!!!!
Horrendous people, I hate doing this job 100 percent but trapped
that all sounds good, but regardless how do you stop people smoking, drinking and taking drugs or being absolute horrible people to you? I had one guest from airbnb, we live the mountains BTW who booked a night in my villa shangr Ia, turned up within five mins was back at reception saying everything was dirty??? what because he carried a blade of grass from his own shoe into his house, then he told me his dad had just died, a scam to get his money back, he then left us a one. We get perfect 10`s from really nice people and I Cantrell they are nice even before they arrive from how they speak to me, to complete miserable people who want to be arrogant, find fault and be horrible then they leave a low score, its going nothing to do with with quality, cleanliness its down to the guests, so you have been VERY lucky
not a lot of use if your thousands down in payments; no one answers or helps you; Sorry Janita really is doing anything helpful whatsoever
that is a lame excuse; BDC are billion dollar company and CAN afford to employ more people. Its a scam to keep money in their accounts to look good for investors plain and simple. I have had enough of being told to be patient, thanks for your understanding etc...boring now. I have been three weeks for my compensation claim, my rooms are shut and NO ONE is helping me.
terrible, we get some vile people; had to call the police a month ago...I hate doing the job, hope to be able to stop soon. my business is called Yourtes de Barousse just google us
Vrbo are awful
not suited to us at all. Our accommodation is too different. How do you stop people smoking? We charge 500 E cautions, make them Sign contracts but still They break the rules?!
Our rates are very high but our accommodations are very unusual and in the middle of the mountains the Pyrenees. We sometimes get 10/10 and then a 1 we are still
doing the same thing just we have a lot of very arrogant French guests they take a dislike when they realize we are not French 😞