just had this reply: seems they are working on it!
Thank you for making us aware of this problem, this seems to be a bug and we have had a lot of reports of the same issue over the weekend. This is being looked into urgently and hopefully resolved as soon as possible, we do ask that you check that the app is the latest and up to date version and all notifications are turned on in settings.
Sorry for any inconvenience
Same issue here Tynewyddholidays! Have contacted customer service yesterday, but no reply. So frustrating! It happened before and b.com said that we shouldn't be relying on Pulse - instead we should be using the extranet and Pulse is just an additional extra. Completly impractical in this modern day,