I'm with you Amanda. I didn't know how you get the stars either. My Grandmother always said "If you don't have anything nice to say, then don't say anything at all". Good policy, I think. Lesley
I wouldn't give up on the forum yet. Although not all posters have English as a first language, there are many useful tips and solutions available. You should check out more topics. We are a very small (four bedroom) property, and the forum is a helpful way of connecting with others in our business. Lots of great advice and support.