I can;'t see how this is possible, as it is your choice to decide if people pay in advance or not. If you agree to allow online payment, your booking will arrive with a big, bold and red "paid online".
To make things easier you can maybe request clients to give their credit card details. If the credit card detail is in the name of the client then you are sure that they have not paid already.
Select "all rooms", set the time period concerned, and on the right hand side chose "list view"
For room 1, click on standard rate and further down will appear the settings you can adjust for this room. The last one down is "minimum advance reservation".
Otherwise go to Inbox and type your question in the help box, maybe you are on an extranet version different to the one we have here ?
You need first to determine how you want to get paid : you invoice the guests and receive payment directly from them, in this case Booking.com is only forwarding a reservation to you, and will send to you their invoice for commission at the end of each month.
Or you prefer Booking,com to charge the guests at the time of booking, In this case Booking,com will send to you the details of a virtual credit card which you will be able to charge I don't remember how many days before or after clients check in.
In the extranet go to Help, then type "online payments" for more details about this facility.
I can;'t see how this is possible, as it is your choice to decide if people pay in advance or not. If you agree to allow online payment, your booking will arrive with a big, bold and red "paid online".
To make things easier you can maybe request clients to give their credit card details. If the credit card detail is in the name of the client then you are sure that they have not paid already.
Have a good day
Hi,
Maybe we are not in the same time zone !
I re-did it this morning as follows :
Go to rates & availabilities, chose calendar.
Select "all rooms", set the time period concerned, and on the right hand side chose "list view"
For room 1, click on standard rate and further down will appear the settings you can adjust for this room. The last one down is "minimum advance reservation".
Otherwise go to Inbox and type your question in the help box, maybe you are on an extranet version different to the one we have here ?
Have a good day,
Dominique
Emma,
You need first to determine how you want to get paid : you invoice the guests and receive payment directly from them, in this case Booking.com is only forwarding a reservation to you, and will send to you their invoice for commission at the end of each month.
Or you prefer Booking,com to charge the guests at the time of booking, In this case Booking,com will send to you the details of a virtual credit card which you will be able to charge I don't remember how many days before or after clients check in.
In the extranet go to Help, then type "online payments" for more details about this facility.
Kind regards
Dominique
Hi, it's easy : just precise how much prior booking time you require in your reservation settings.
You can request 1, 2 or more days prior notice before being able to make a booking with your property.
Go to rates and availabilites, calendar, chose a room type, click edit occupancy pricing, and then minimum advance reservation.
I hope this helps.
Best,
Dominique
Dear John,
I don't think anyone can declare your revenues in your place. Booking,com can only declare their revenue, ie their commission.
An easy way to solve the issue is to unsubscribe from online payments, so that you remain in charge of your invoices, therefore your declarations.
Personally as revenues I declare the actual sale, less the commission paid to Booking.com.
Kind regards
Dominique