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Delbert Adair

I own and operate a vacation rental in Pinetop, Arizona. I have been into family history most of my life. My dad's side of the family is from Pinetop. I have always loved the area and hoped to own a home there someday. While looking at homes for sale in 2007, one caught our eyes. When my wife liked what she saw my dream became a reality and we bought our cabin in May 2007.
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Delbert Adair

Washing Linens

Tips, tricks & more
1 条回复
13 次浏览
4months前
2
Delbert Adair

Rates on Weekends

Guest payments & finances
2 条回复
16 次浏览
10months前
2
Delbert Adair

Comparing booking.com to HomeAway

Guest payments & finances
2 条回复
75 次浏览
1year前
Delbert Adair 回复 Make the worst reviews in your favor!
Tips, tricks & more
#Advice #Engagement #HomesAndApartments #Tips #RevenueManagement #Marketing #Guests #BookingHeroes
2

Great points in responding to a negative review. These response tips show we value our home and the guest's comments.

  • 回复
1year前
Delbert Adair 回复 Turning negative reviews into positive comments
Tips, tricks & more
2

Ritchie, That is a good way to look at it. I know I have much room for improvement.

  • 回复
1year前
Delbert Adair 回复 Turning negative reviews into positive comments
Tips, tricks & more
2

I'm using the Captain's suggestion to thank guests for leaving reviews. So, thank you for leaving the comments. They all had good points. When I do get a negative review I'm going to try and use it to my advantage.

We had more snow last winter than usual. My driveway was blocked. It took a little manpower to clear it. That's not the end of the world, is it?

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1year前
Delbert Adair 回复 March Photo Challenge: Everything coffee and tea
Booking advice and updates
2

The orange juice looks fantastic. It's not just coffee and tea. At Adair Springs Cabin in Pinetop, Arizona we received a late snow fall. Here it's hot chocolate on the front deck.

Delbert Adair

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2years前
Delbert Adair 回复 I don't have air-conditioning. I don't need it either as the property is very well insulated and environmentally friendly. Is there any option to let guests know it's cooler in summer than most with air-conditioning?
Partner feedback
2

I don't have air conditioning either. Property is at an elevation 7075 feet. I do list that on my description. Great suggestion for tickbox on cooling, however.

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