For me Christmas Eve all the way... I am cooking and baking all day (along with work, lol) for Christmas Day dinner with the entire family. Love to cook and bake. Cannot wait to see our 5 sons with their wife/girlfriends and our Grandchildren with the excitement on the kids faces, you know Santa stops here as well. Just love Christmas time !! Although for us here in the US we are in the Northeast, very cold and I only look forward to snow on Christmas Eve only..
New Years Eve.. most years since we've had our children we would just stay home and celebrate with them. Now they are older we have gone out to dinner and dancing with friends. This year going to host a New Years Eve party right here with my staff.
Please show !! I can just imagine it at night... heaven :) Maybe I will have to get over my fear of flying and come visit lol
Welcome to all new !!
Le Balcon Des Jasses… beautiful pictures
Natuve4.. Love the house
Kyra, love the view
Wow M Adamopoulou what a view to eat dinner with. That is absolutely beautiful.
Thank you and will post pictures when all decorations are completed.
BB Stesicoro…. love the ornaments too
We are not controlled by BDC nor Expedia or any other OTA. We collect at property and I am a preferred partner with BDC so commission is more yes
Provide excellent service from the start.. You must be friendly, courteous, eager to help make your guests very welcome and comfortable. Listen to their needs. Be sure your staff does the same. We offer complimentary coffee/tea, store bought cookies, ect. We cannot bake or cook here, our kitchen is private and not of commercial use. I actually am not sure if I could bake cookies or goodies and just give them for the holidays or special occasions like a guests anniversary or birthday because our kitchen is not equipped for license. Very clean
Cleanliness is the utmost importance. Beds to be made like hospital/Military corners with clean linens, blankets, ect. Clean towels daily. Clean the sink, in our case its a vanity with sink. Clean the shower/tub so it shines from wall to floors of the shower/tub.. should take a just a few minutes. Check under the beds, dresser draws... No guest wants to find anything under the beds or in dresser draws. Check and clean refrigerator and Microwave. NO HAIR on anything !!!! Dust everything. Be sure to check for spider/dust webs daily. The rooms must be spotless !
What I do here, after our housekeeper is done with the room(s) I go in behind them (its a good way to be sure nothing was overlooked) sometimes something may have been forgotten so its a good thing so you know everything is to your standards before your guests arrive. This way, if a guest says something is dirty or found something you know yourself that's not possible.
Keep your prices inline with high and low seasons & holidays.
Just remember your guests come first, if it wasn't for them you wouldn't be in business. Do everything you can to make your guests as happy as possible, yes I know you cannot please everyone although you try very hard.
I agree with Lu Madrid regarding Expedia vs. BDC. With Expedia our commission is less. As for BDC, we are much happier with BDC than Expedia as far as bookings and service. BDC is doing very very well for us and yes BDC customer service is much better.
And I also agree with M Adamopoulou, It is so much fun hosting/managing our property.
So here is the start.. Christmas tree to come Wednesday my Husband says