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We have been on booking.com less than a year, hotel rooms is a new part of the business, less than 2 years. Having the ability to add manual bookings via the pulse app or the digitaldiary has been very very important.
Looks like we now have to go 3rd party. We would also like to control via an app in the same way we could with the pulse app.
We have been give less than 2 weeks notice before this feature will leave the app. We also have to download all manual bookings taken so far as these will no longer show. Apparently they have 'been listening to their clients' and it's to 'make it simpler'! HAHAHAHAHAHahahahah.
This has us now scrabbling around looking for a 3rd party solution at VERY short notice to this and is a feature we were happy to pay extra for, It worked perfectly for us. Very disappointed with booking.com for this move. On the plus side if we have to use a new booking engine we will be able to sync with other hotel sites and not rely on booking.com for bookings. Their loss in the end, a foolish move.