I've cancelled my direct debit with Booking.com and have told them they will need to set up a payment plan with me and I will repay them when business takes off again. If they don't like that, they can take me to court!
I agree that we should be in charge of our own policies. Most of my bookings were/are non-refundable and I have been brought to me knees with having to do so many refunds.
I think Booking.com have done so much to help the guest but nothing to help the partner. A 50/50 refund would have been slightly fairer
I've cancelled my direct debit with Booking.com and have told them they will need to set up a payment plan with me and I will repay them when business takes off again. If they don't like that, they can take me to court!
I agree that we should be in charge of our own policies. Most of my bookings were/are non-refundable and I have been brought to me knees with having to do so many refunds.
I think Booking.com have done so much to help the guest but nothing to help the partner. A 50/50 refund would have been slightly fairer