您可在此與 Booking.com 的其他住宿合作夥伴互相交流、分享經驗。
掌握 Booking.com 最新發展動態、產業洞見與專家觀點
This is crazy.. room gets booked.. invalid credit card.. so i wait 24 hrs.. meanwhile my rooms are booked. Not just one.. but numerous.. BDC recommends i charge prepayment.. how do you do that on invalid credit cards? Next solution.. so you tell them invalid.. fraudster has 24 hrs to change.. gets canceled and within 2 minutes of the cancellation another fraudulent reservation appears. If technology can't be solved - change processes - this is Business 101. Response from BDC - we are working on it.. if you trace forums.. actually been working on it awhile now.
I am NOT checking invalid credit cards all day just to have them replaced by more... ridiculous that owners would even be asked this by BDC. Without rooms.. you have nothing to get commission on. Time to start validating guests. where is management on this.. head in sand waiting til IT fixes it? This is faulty Business process that is causing the issue.. NOT I.T. The "let guests book erratically" with no validation needs to stop. Get it together or lose property owners which i would imagine is several daily with this crap.