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We meet our guests or send our associate if we couldn’t. Next morning we usually send a message to check is everything okay with the accommodation and do they need anything. Almost always our guests respond with “everything is perfect„ expressing satisfaction that we care about their stay. Usually this is the end of our conversation till check out but they know we are available if they need us. We like that feeling very much when travel in foreign countries in guests’ shoes and just want our guests to feel the same.