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Hi, unfortunately this is the case without a channel manager :(
Personally, I'm using Nuevah. It syncs with most channels and the integration is really smooth, no issues really so i'm very happy with it. (www.nuevah.com). Hope it helps. Good luck!
Hi! Actually I was facing similar problems, but now I'm using Nuevah it's a channel manager and pms, i have my automatic confirmation emails set up for all bookings, no matter which channel. It's super reliable, maybe you will find it helpful too (www.nuevah.com) . Good luck!
Hi, I had the same problems, tested many systems and I ended up using Nuevah (http://www.nuevahospitality.com/) which i'm really happy with. It basically allows you to manage all your properties from one sigle dashboard / calendar, and you can integrate with many booking channels, it keeps the prices availability synced in real time. Discovering Nuevah really helped me with my property management tasks! hope it helps you too! :) good luck!
Definetly you have to checkout Nuevah ! (http://www.nuevahospitality.com/)
I have been working with it in a few hotels (30 rooms) and some vacation rentals for almost 4 years and its really great. The UI is intuitive, the system is quite cheap (they don't charge % commissions, it's a flat fee) and the customer support is amazing, they really help you out a lot! Check it out, hope it helps!
Sorry to hear about your experience - it's a real nightmare when it happens... The worst part is that it's anonymous.. I'm not sure what to reply to that comment, but here you have some tips that really helped me to deal with bad unjustified comments and bad reviews...
I guess it's very important the way you respond because your guests will look at it the most! Hope it helps you and good luck!! http://www.nuevahospitality.com/blog/en/negative-review-of-vacation-rentals/
It really depends on your country, but for sure you should promote your hotel in all of the expedia sites, the good thing is that you can create 1 account in either of them (hotels.com, expedia.com, orbitz, ebookers, hotwire etc), also Agoda, hostelworld are good.
For sure you will need a channel manager to avoid overbookings. I use nuevah and i'm super happy with them, lots of choice when it comes to channel integrations and very reliable channel manager. Hope it helps! http://www.nuevah.com/
There is no option in booking to avoid these problems! I recommend you to use a chnnel manager to solve this issue. I've been using Nuevah and it's perfect! It really does all the work, I don't even have to worry about overbookings like i used to ;) Hope it helps! http://www.nuevah.com/
Hi! Yes, I've been using Nuevah Channel manager and it's really useful... It syncs with most channels and the integration is really smooth, no issues really so i'm very happy with it. The UI is very intuitive too and it has a mobile ios app which i use all the time. I'm paying 26€ a month and it's a flat fee, they don't take % commissions. Hope this helps you! http://www.nuevah.com/