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We are a 206 room hotel near the beach in the east coast of USA. As a sales manager I was always frustrated with Booking.com laid back policy but also understood as a consumer, I'd love to to have that feeling of carefree no commitment on bookings. Although I wholeheartedly believe that Booking.com needs to update their reservation process and include guet's email and phone #- I can imagine the whole credit card issue isn't that simple.I propose any of the following:1. Booking.com give guests a warning message that their cards will be charged $1 to confirm the booking, if the card fails, reservation cancelled with a "please try again" - If it works, well money returned within 48Hrs1.5. Booking.com give guests a warning message that their cards will be charged 15% of total to confirm the booking, if the card fails, reservation cancelled "please try again"- if it works, money returned on arrival date2. Booking.com converts to Virtual Credit Cards like Expedia
Option 1 and 1.5 obviously don't fix all the issues but would cut down on BS credit card bookings! Option 2 is a fantasy.